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Privacy Policy

Returns and cancellations not due to damage:

We make sure the customer is 100% pleased. Our team ensures that orders are perfectly packaged to minimize room for damage,checked for the correct item and that it is shipped on time. If you are unhappy with your purchase, please contact us within 5 business days after delivery date to request an RMA. We accept returns within 25 days after delivery date.

Please note there will be a 25% restocking fee and the buyer is responsible for all shipping and handling charges. All returns must be in brand new resalable condition, free from scratches and/or defects, must not have been installed, and must have the original packaging for the item, and there can not be any writing on the original packaging

Please note that all custom made items (non-standard shower/tub doors, cabinets, stone countertops, non-standard bathtub, sinks or toilet colors or any tubs with systems such as Whirlpool, Air or Combo).